This notice explains what personal data (information) we hold about you, how we collect it, and how we use and may share information about you during, and after, the duration of a professional relationship. We are required to notify you of this information under data protection legislation. Please ensure that you read this notice (sometimes referred to as a ‘Privacy Notice’ or ‘Privacy Policy’) (the ‘Notice’) and any other similar notice we may provide to you from time to time when we collect or process personal information about you.

This Notice also explains what your rights are in relation to any personal data about you that is processed by us.

Melissa Crowther Marketing & Event Solutions (the ‘Company’) is a ‘data controller’ and gathers and uses certain information about you. In this notice, references to ‘We’, ‘Us’ and/or ‘Our’ mean the Company.

The way in which we process personal data is governed by data protection law, which includes the Data Protection (Jersey) Law 2018 (the ‘DPJL 2018’), the Data Protection Authority (Jersey) Law 2018 (the ‘Authority Law’) and, where relevant, the General Data Protection Regulation (EU) 2016/679 (‘GDPR’).

We will comply with the data protection principles when gathering and using personal information.

We process data in order to:

• Effectively carry out the planning, organisation, communication and delivery of the service you have engaged us for, in either an event or virtual assistant capacity 

• Respond to enquiries, emails, requests and questions

• Send periodic emails to users who opt-in to our mailing list, including industry and company news, updates and relevant product or service information

• Personalise the user experience

• Understand user trends and patterns on our website and through our services

• Improve our customer service, website and products and services 

• Improve our products and services

• Inform promotions, content and future services 

• List relevant products and services on our online directory 

The type of information we collect includes:

• Your name and contact details (i.e. address, home and mobile phone numbers, email address) and those of event contacts, attendees or invitees where you have specifically given permission and instructed the Company, in writing, to issue communications or services to them 

• Your image, in photographic [and video] form at events where recording is taking place;

• We may collect information such as your business contact details if We meet you in person, or at a telephone, or online meeting (including images or video obtained during visits to events hosted by the Company or in which We are involved); 

• Any other information you may provide to the Company including that which you provide by filling in the contact form on Our website, or feedback you may provide on Our services.

We will usually collect most information from you directly. However, we may also collect information from:

• Publicly accessible sources, e.g. the Jersey Financial Services Commission website, the Public Registry, The Association of Jersey Charities or social media sites such as LinkedIn;

• From your colleagues or third-party business contacts who have referred you to us, or put you in touch with us;

• From a third party with your consent 

We will typically collect and use this information for the following purposes:

• For the performance of a contract with you, or to take steps to enter into a contract;

• For compliance with a legal obligation 

• For the purposes of our legitimate interests, but only if these are not overridden by your interests, rights or freedoms.

• Because it is necessary for carrying out obligations or exercising rights by law;

• To enter into client relationships and provide the services you have asked us to provide;

• The ensure the security of our computer systems and premises;

• To notify you about goods or services and updates about relevant industry developments and our services, which may be of interest to you.

We seek to ensure that our information collection and processing is always proportionate. 

We will never sell your information or pass it to any third party for marketing purposes or for any other purpose unconnected with the Company.

We may need to share some of the above information with other parties such as:

• Any sub-contractors, agents or professional service providers;

• Potential purchasers of some or all of our business or on a re-structuring;

• Courts or tribunals;

• Third parties with whom we engage for the hosting of events or other marketing initiatives;

• Law enforcement agencies where considered necessary for me to fulfil legal obligations applicable to it;

• Regulators or other governmental or supervisory bodies with a legal right to the material or a legitimate interest in any material. 

Where we enter into an engagement with a third party pursuant to which data may be processed by that third party, we will impose contractual obligations on them to ensure that they are only allowed to use your information to complete the tasks we have asked them to carry out and that they take appropriate measures to protect your personal data. The Company will ensure that any Third Party has adequate processes in place to ensure the safe destruction of any data you provide and will not sub contract your data to other Data Processors without prior permission.

We may also disclose your personal data to third parties:

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce any agreement with you; or

• To protect our rights, property, or safety or that of our clients or any third party we interact with.

Other than as set out above, and save insofar as is necessary in order for us to carry out our obligations arising from any contracts entered into between us and you, we will not share your data with third parties unless we have procured your express consent to do so.

Information may be held at our offices, and third party agencies, service providers, representatives and agents as described above. Information is stored on secure systems.

The Company will keep your information for no longer than is necessary and only for the purposes for which the personal information was collected, or for a period not exceeding three years. 

Under data protection legislation, you have various rights in connection with any personal data about you that is processed by us as data controller. 

These include rights to:

• Access to your personal data and to certain other supplementary information that this notice is already designed to address;

• Require us to correct any mistakes in your information which we hold;

• Require the erasure of personal data concerning you in certain situations;

• Receive the personal data concerning you which you have provided to Us in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations;

• Object at any time to processing of personal data concerning you for direct marketing;

• Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you;

• Object in certain other situations to our continued processing of your personal data;

• Otherwise restrict our processing of your personal data in certain circumstances; and

• Claim compensation for damages caused by our breach of any data protection laws.

Further information on those rights can be found on the website of the Jersey Office of the Information Commissioner: www.jerseyoic.org 

If you would like to exercise any of those rights, please email or write to us. We are obliged to respond to your request.

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third-party cookies' which are set by other online services who run content on the page you are viewing, for example by third-party analytics companies who monitor and analyse our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, which pages they visit, when they do so, etc. We use the information we obtain from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Our website may, from time to time, contain links to and from other websites including the websites of our clients or partners who have provided feedback or testimonials; industry-related websites or networking or social media websites such as LinkedIn and Twitter. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms of use and we do not accept any responsibility or liability for these policies and terms of use. Please check these policies before you submit any

personal data to these websites.

You can complain to the Jersey Office of the Information Commissioner (JOIC) if you are unhappy with how we have used your personal data. JOIC’s address:

2nd Floor

5 Castle Street

St. Helier

Jersey

JE2 3BT

enquiries@jerseyoic.org 

+44 (0) 1534 716530

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

Last modified: 13 November 2024